About Us

Our History

Based in picturesque Stratford-upon-Avon in the heart of the UK, Neil and Ana formed Encode fifteen years ago, beginning as a husband-and-wife local web design agency and quickly became known for our web-hosting expertise. We soon developed a following across the UK, ensuring all our clients’ business websites are optimised with the latest technology and techniques to be found on the web.

Now, with hundreds of clients spanning from North America to South-Eastern Europe, we’re helping new business owners everyday to make their mark in the digital world.

Continuing our family-led legacy, Jacob spearheads the next generation in joining us in our quest to become the UK’s leading WordPress Web Design Agency.

Now, with hundreds of clients spanning from North America to South-Eastern Europe, we’re helping new business owners everyday to make their mark in the digital world.

Continuing our family-led legacy, Jacob spearheads the next generation in joining us in our quest to become the UK’s leading WordPress Web Design Agency.

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Our Values

Encode is dedicated to crafting beautiful, user-friendly websites using WordPress, an open-source platform. We leverage our 15+ years of experience to deliver exceptional web hosting and design solutions, fostering a thriving online community for local businesses.

Open-Source

Everywhere possible, we strive to utilise and enhance open-source software for the benefit of all.

Human

We pride ourselves on our human touch in all aspects of business; from first meeting to becoming a long-term technical partner to your business, we never lose our connection, keeping people with people.

Great support

You have a business to run which your website embodies; we’re always here to support your success and help your business get the recognition it deserves.

Vision: to be a leading force in empowering local businesses with a strong online presence, built on the foundation of open-source technology.

Open-Source

Everywhere possible, we strive to utilise and enhance open-source software for the benefit of all.

Human

We pride ourselves on our human touch in all aspects of business; from first meeting to becoming a long-term technical partner to your business, we never lose our connection, keeping people with people.

Great support

You have a business to run which your website embodies; we’re always here to support your success and help your business get the recognition it deserves.

Vision: to be a leading force in empowering local businesses with a strong online presence, built on the foundation of open-source technology.

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Our Goals

Empower Your Vision: We collaborate closely to understand your unique needs and goals, translating them into a stunning and user-friendly website that reflects your brand perfectly.

Long-Term Partnership: We go beyond just building a website. We become your trusted partner, providing ongoing support and maintenance to ensure your online presence continues to thrive.

Stress-Free Experience: We understand the complexities of web design and hosting. We handle all the technical aspects, allowing you to focus on running your business with confidence.

Open Communication: We believe in clear and transparent communication throughout the entire process. You’ll always be informed and involved in every step of your website’s journey.

Long-Term Partnership: We go beyond just building a website. We become your trusted partner, providing ongoing support and maintenance to ensure your online presence continues to thrive.

Stress-Free Experience: We understand the complexities of web design and hosting. We handle all the technical aspects, allowing you to focus on running your business with confidence.

Open Communication: We believe in clear and transparent communication throughout the entire process. You’ll always be informed and involved in every step of your website’s journey.

our services

Meet our team

Our expert team makes the beating heart of Encode. Encode is a family-run business, founded by Neil and Ana in 2010, running smoothly ever since; their son joining the team in 2023.

The family lead Encode as we help businesses grow across the UK.

Kim Wild

Neil Batchelor

Technical director

Sheila Johnson

Ana Batchelor

HR Manager

Kim Wild

Jacob Batchelor

Technical Apprentice

Give us a Call

Mon - Friday, 9 - 5.
Out of Hours Voicemail Available.

0330 123 4000

Give us a Call

Mon - Friday, 9 - 5.
Out of Hours Voicemail Available.

0330 123 4000

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